Noticeboard

2015 MORI Poll

Thank you for your feedback on the way our surgery works. We are delighted to say we are once again rated very highly against the whole of West Yorkshire and indeed the UK. Many thanks from all of us here for helping us to work so well together.

Practice Performance

We are pleased to announce that once again we have achieved maximum points in the 2014 Quality and Outcomes framework which assesses how we manage most of the major chronic conditions.

Thank you to all the staff and patients who helped us perform so well. We will keep up the good work. If you do have any suggestions as to how we could improve our service then please let us know, we are always happy to listen.

Automated Arrival

We now have an automated check in system. On arrival you can register yourself as arrived using the touch screen on the right before reception. When your appointment is due your name will appear on the large screen in the waiting room. If you would prefer to use the traditional method of speaking to a receptionist this is still available.

Missed Appointments

Whilst we are generally able to offer you an appointment with the doctor of your choice either on the day or the following day we are dependant on patients attending their appointments. We are increasingly finding a small minority of patients are not attending their appointments. Last month the doctors had a total of 4 hours and 40 minutes of missed appointments. We could have used that to see another 28 patients. Sister Bailey also had a total of 32 missed appointments. If you are not able to attend then please let us know as soon as possible so that your appointment may be given to another patient.

Online Services

We now offer online access to some of our services including making and cancelling appointments, prescription requests, and updating your medical records. To use this service you will need a username and password. To protect the confidentiality of your medical record the username and password can only be given to you in person from reception. Please speak to reception if you would like to use this service.

Bank Holiday Closures

Monday 4th May 2015, Monday 25th May 2015,

Monday 31st August 2015,

Friday 25th December 2015 & Monday 28th December 2015

Suggestions?

If you have any ideas as to how we can improve we are always ready to listen.

Welcome to Oakworth Medical Practice Website

Your GP practice has recently joined Modality Partnership. We believe coming together will enable us to offer better care for all our patients. The other local practices are:

Cross Hills Medical Practice

Fisher Medical Practice

Farfield Group Practice

Holycroft Surgery

Kilmeny Group Medical Practice

Haworth Medical Practice

Modality Partnership is a GP led organisation, who share our vision for excellence in patient care. This is at the heart of everything we do.

Together we are committed to NHS values and to provide high quality healthcare services for you and your families. In the future, your GP practice will benefit from new and innovative ways of working. This will mean our Doctors and Nurses will have more time to care for you.

NEW Privacy Notice for patients

The General Data Protection Regulation (GDPR) became law on 24th May 2016. This is a single EU-wide regulation on the protection of confidential and sensitive information. It enters into force in the UK on the 25th May 2018, repealing the Data Protection Act (1998).

Please click the link for more info Privacy Notice

The doctors and staff at Oakworth Medical Practice in Oakworth would like to welcome you to our practice.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.

This is a teaching practice and members of staff will occasionally have students sitting in during consultations. Please inform reception if you would rather not have a trainee doctor or nurse present.

Premises

The surgery is located in the heart of Oakworth and was specifically converted to be a modern General Practice Surgery. Our facilities include disabled parking and access, clean modern consultation rooms, a minor surgery treatment room, a comfortable open plan waiting area with toilet facilities, and a small children's play area. If you have any special access needs or require assistance please inform reception before you arrive and we will do our utmost to help you.

From April 2018 the afternoons that we are closed for training will change. We will close from 1.00pm on

Tuesday	24 April 2018
Wednesday	2 May 2018
Wednesday	27 June 2018
Tuesday	10 July 2018
August 2018	Not Closed
Thursday	13 September 2018
Thursday	25 October 2018
Wednesday	14 November 2018
December 2018	Not Closed
Wednesday	30 January 2019
Tuesday	12 February 2019
March 2019	Not Closed

Improving Access to General Practice with Evening, Weekend and Bank Holiday Appointments

From the 1^st October 2018 Modality are working collaboratively with all GP practices across Airedale, Wharfedale & Craven to offer patients increased access to routine appointments with GP’s, Nurses and other healthcare professionals from locality based hubs.

This service provides all Airedale, Wharfedale & Craven registered patients access to pre-bookable routine appointments from 6:30pm – 8:00pm Monday to Friday, weekend appointments from 09:00am – 11:00am Saturday to Sunday. Appointments are also available between 09:00am – 11:00am on Bank Holidays. These appointments can be booked in advance Monday to Sunday or on the same day Monday to Friday for a routine medical matter, subject to availability and the reason for your appointment.

How to book

To book these appointments, please contact your registered practice by phone or in person asking to make an appointment during these times at your local hub. By booking an appointment, patients consent for the clinician based at the Local Hubs to access their full medical record so that they can offer a safe and knowledgeable service.

The service is delivered from five Extended Access Hubs:

Farfield Group Practice, St Andrew's Surgeries, West Lane, Keighley, BD21 2LD
Fisher Medical Centre, Millfelds, Coach Street, Skipton, BD23 1EU
Addingham Medical Centre, 151a Main Street, Addingham, Ilkley, LS29 0LZ

Offering appointments from Monday – Thursday every week with the exception of Bank Holidays.