This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

2015 MORI Poll

Thank you for your feedback on the way our surgery works. We are delighted to say we are once again rated very highly against the whole of West Yorkshire and indeed the UK. Many thanks from all of us here for helping us to work so well together.

Practice Performance

We are pleased to announce that once again we have achieved maximum points in the 2014 Quality and Outcomes framework which assesses how we manage most of the major chronic conditions.
 
Thank you to all the staff and patients who helped us perform so well. We will keep up the good work. If you do have any suggestions as to how we could improve our service then please let us know, we are always happy to listen.
 

Automated Arrival

We now have an automated check in system. On arrival you can register yourself as arrived using the touch screen on the right before reception. When your appointment is due your name will appear on the large screen in the waiting room. If you would prefer to use the traditional method of speaking to a receptionist this is still available. 

Missed Appointments

Whilst we are generally able to offer you an appointment with the doctor of your choice either on the day or the following day we are dependant on patients attending their appointments. We are increasingly finding a small minority of patients are not attending their appointments. Last month the doctors had a total of 4 hours and 40 minutes of missed appointments. We could have used that to see another 28 patients. Sister Bailey also had a total of 32 missed appointments. If you are not able to attend then please let us know as soon as possible so that your appointment may be given to another patient. 

Online Services

We now offer online access to some of our services including making and cancelling appointments, prescription requests, and updating your medical records. To use this service you will need a username and password. To protect the confidentiality of your medical record the username and password can only be given to you in person from reception. Please speak to reception if you would like to use this service. 
 

Bank Holiday Closures

Monday 4th May 2015, Monday 25th May 2015,

Monday 31st August 2015,

Friday 25th December 2015 & Monday 28th December 2015

Suggestions?

If you have any ideas as to how we can improve we are always ready to listen. 

Welcome to Oakworth Medical Practice Website

Your GP practice has recently joined Modality Partnership. We believe coming together will enable us to offer better care for all our patients. The other local practices are:

Cross Hills Medical Practice

Fisher Medical Practice

Farfield Group Practice

Holycroft Surgery

Kilmeny Group Medical Practice

Haworth Medical Practice

Silsden and Steeton Medical Practice

Modality Partnership is a GP led organisation, who share our vision for excellence in patient care. This is at the heart of everything we do. 

Together we are committed to NHS values and to provide high quality healthcare services for you and your families. In the future, your GP practice will benefit from new and innovative ways of working. This will mean our Doctors and Nurses will have more time to care for you.


Push Doctor Patient Info Leaflet OMP PDF.pdf


 **NEW** Privacy Notice for patients

The General Data Protection Regulation (GDPR) became law on 24th May 2016. This is a single EU-wide regulation on the protection of confidential and sensitive information. It enters into force in the UK on the 25th May 2018, repealing the Data Protection Act (1998).

Below statement replaces clause 7.8 on the attached Data Privacy Document. (effective 01/02/2019)

 There may be occasions where authorised research facilities would like you to take part in innovations, research, improving services or identifying trends. We work with research companies both academic and commercial for medical research purposes and if a patient does not wish to be involved then they can opt out by letting the practice know either via reception team or emailing the reception email address B83033@kilmenysurgery@nhs.net explaining that they wish to opt out.

Please click the link for more info Privacy Notice


Care Navigation

The right care from the right person, first time

When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you.

This is because we have introduced something called Care Navigation. It means our

reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential.

Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs.

Our reception team will never offer clinical advice. Instead, this new way of working is about offering you the choice to see more appropriate professionals in our practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see a GP at all.

 By working this way, it helps to free-up time for GPs to care for patients with complex or

serious health conditions that can only be managed by a doctor. More importantly though, it means people are seen first by the clinician that is best placed to help you with your health needs.

 Helping you to choose

The choice is always yours though. It is completely up to you if you want to share information with our reception team.

You will never be refused a GP appointment but we hope next time you contact our practice and speak with our reception team you will see the value of seeing another healthcare professional if they are able to help.

You can find out more about Care Navigation by taking a look at our frequently asked

questions, by picking up a leaflet or by speaking to a member of our practice team.

CNav - FAQs (for patients) - FINAL.PDF


The doctors and staff at Oakworth Medical Practice in Oakworth would like to welcome you to our practice.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.

This is a teaching practice and members of staff will occasionally have students sitting in during consultations. Please inform reception if you would rather not have a trainee doctor or nurse present.

Premises

The surgery is located in the heart of Oakworth and was specifically converted to be a modern General Practice Surgery. Our facilities include disabled parking and access, clean modern consultation rooms, a minor surgery treatment room, a comfortable open plan waiting area with toilet facilities, and a small children's play area.  If you have any special access needs or require assistance please inform reception before you arrive and we will do our utmost to help you.


From April 2019 the afternoons that we are closed for training will change. We will close from 1.00pm on

 

Wednesday

10 April 2019

Thursday

2 May 2019

Wednesday

12 June 2019

Wednesday

10 July 2019

August 2019

Not Closed

Thursday

12 September 2019

Wednesday

09 October 2019

Tuesday

12 November 2019

December 2019

Not Closed

Wednesday

15 January 2020

Thursday

13 February 2020

March 2020

Not Closed

 


Improving Access to General Practice with Evening, Weekend and Bank Holiday Appointments

From the 1st October 2018 Modality are working collaboratively with all GP practices across Airedale, Wharfedale & Craven to offer patients increased access to routine appointments with GP’s, Nurses and other healthcare professionals from locality based hubs.

This service provides all Airedale, Wharfedale & Craven registered patients access to pre-bookable routine appointments from 6:30pm – 8:00pm Monday to Friday, weekend appointments from 09:00am – 11:00am Saturday to Sunday. Appointments are also available between 09:00am – 11:00am on Bank Holidays. These appointments can be booked in advance Monday to Sunday or on the same day Monday to Friday for a routine medical matter, subject to availability and the reason for your appointment.

How to book

To book these appointments, please contact your registered practice by phone or in person asking to make an appointment during these times at your local hub.  By booking an appointment, patients consent for the clinician based at the Local Hubs to access their full medical record so that they can offer a safe and knowledgeable service.

The service is delivered from five Extended Access Hubs:

  •      Farfield Group Practice, St Andrew's Surgeries, West Lane, Keighley, BD21 2LD
  •      Fisher Medical Centre, Millfelds, Coach Street, Skipton, BD23 1EU
  •    Addingham Medical Centre, 151a Main Street, Addingham, Ilkley, LS29 0LZ

Offering appointments from Monday – Thursday every week with the exception of Bank Holidays.

 

  •     Townhead Surgery, Townhead, Settle, BD24 9JA

Offering appointments on Monday to Saturday every week with the exception of the Bank Holidays.

 

  •    Silsden Health Centre, Elliott Street, Silsden, Keighley, BD20 0DG

Offering appointments on Friday, Saturday & Sunday every week and Bank Holidays.


Research

Modality Partnership participates in medical research projects vital in helping to extend the frontiers of medical science and knowledge. Most of the projects we work on are connected to therapeutic interventions.

We are therefore pleased to give suitable patients the opportunity to participate in relevant studies many of which involve diagnostic tests and treatments which would not otherwise be routinely available.

 RCGP Logo

This Practice is working in partnership with RCGP. Please read through the attached poster and patient leaflet below.

RCGP Poster

Patient Leaflet


(Site updated 18/09/2019)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website